Terms and Conditions
By accessing or using this Website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
1. General
1.1 Terms and Conditions are applicable to all of our shoppers, customers, and all users of https://priveselection.com (the "Website") and the products we offer on the Website. Terms and Conditions manage all purchase transactions with Privé Selection, use of the Website, delivery, and all products displayed on the Website. The Terms and Conditions are and will be valid for all future online trades with Privé Selection and attendance to the Website. Terms and Conditions are not linked to any other sale terms applied in third-party websites or stores. Any disagreement with the Terms and Conditions should be resolved before proceeding with any purchase transactions with Privé Selection. We have the right to revise and adjust the Terms and Conditions.
1.2 Privé Selection is not the original manufacturer, authorized dealer or licensor of any products displayed on the Website. Privé Selection does not claim intellectual property belonging solely to their developers or assignees and licensees that is subsisted in the products (e.g., trademarks, copyrights, patents). We acquire our products only from respectable sources who cooperate directly with official dealers and distributors. They are certified that they have the authority to resell the products to us for resale to our clients. Our experts check the authenticity of each product.
All Products sold by Privé Selection come in new or unused condition, meaning that although the product is not new, no part of the product has been used. Other Products we sell are previously-owned, meaning they have been owned by individuals or companies in the past and may be slightly worn. All information about a Product's condition will be on the listing. Privé Selection does not represent any manufacturer, distributor, reseller, or customer. Any warranties that we offer are limited to our warranty terms.
The products found on the Privé Selection Website are intended exclusively for your personal use and may not be used for other commercial purposes. Therefore, selling the products you buy from our Website is strictly prohibited, and you hereby acknowledge, agree, and represent that you won't do so. If we notice that you have violated this rule or any other in our Terms, we may cancel or reduce the quantity of your order without notice.
1.3 Privé Selection does not guarantee nor promise to be accurate about the content contained on the Website. Though we endeavor to be as precise as possible, some of the information on our Website may not be correct, may not be complete, and may contain errors, outdated information, technical inaccuracies, or typographical errors. Therefore, Privé Selection does not assume responsibility and denies responsibility and liability regarding the information and content you may find on our Website.
2. Prices
2.1 The prices on the Website are in U.S. dollars. They do not include shipping or delivery costs or applicable taxes such as applicable federal, state, or foreign taxes, duties, levies, or charges in any jurisdiction throughout the world related. It is the customer's responsibility to pay taxes when ordering from our Website.
2.2 Customer is solely accountable for any unexpected costs due to inaccurate, missing, or incomplete information and documentation provided to Privé Selection.
2.3 Customers will be charged the prices for the Products displayed on our Website when your order is placed and confirmed, as long as those Products are available. We reserve the right and complete discretion to change products' prices at any time without notice. Any such changes will not affect orders placed by you for which we have already provided you with an order confirmation.
2.4 Our discounts, coupons, and promotional codes are only valid if they're used with a purchase made through the Website unless explicitly stated otherwise.
2.5 If you encounter any mistakes, please notify us right away. In the event of an error, we will either cancel your incorrect order or refund you the amount.
3. Orders and Order Confirmation (Acknowledgement)
3.1 Orders can only be placed through the Privé Selection Website or its authorized dealers.
3.2 Privé Selection reserves the right to refuse or reject an order at its discretion without prior notice or explanation. Orders are not binding until we issue a purchase confirmation to the client.
3.3 Privé Selection does not guarantee the availability of any Product for purchase on our Website, nor that items featured on our site will be in stock at the time of your order. Please contact us before placing your order if you wish to confirm whether or not a product is available for purchase. We will notify you if the Product you placed your order for is unavailable or out of stock at the time or right after placing your order. Privé Selection is not liable for the unavailability of any products.
3.4 By placing an order, the client agrees to the Terms. Once the client places an order on the Website, Privé Selection sends an acknowledgment of receipt of the established order. This acknowledgment does not include confirmation of purchase or the availableness of the Product requested. Moreover, it does not indicate the validation of the payment for the order. This receipt of an order acknowledgment does not indicate that Privé Selection has accepted your order. Instead, the order forms an offer to Privé Selection to purchase Products from our Privé Selection's Website.
3.5 All placed orders must be accepted by Privé Selection, and the final sale will only be considered right after an additional confirmation of the purchase has been provided to you. It specifies that the Product was or will be shipped. The client is charged for the shipped Products, along with delivery costs and applicable taxes. Privé Selection is not supposed to supply any other Products other than those whose dispatch has been confirmed.
3.6 In case of contact with a Customer about any order that will result in no response, we reserve the right to cancel the related order.
4. Shipment and Delivery
4.1 Client is provided with the option of choosing from the shipping methods we offer on the Website at a price you are quoted on the Website. We reserve the right to change our shipping prices at all times. At this time, we are offering free shipping as indicated on the Website, but that may change at our sole discretion.
4.2 Privé Selection will provide the Services or Products to the best of our ability; however, this does not guarantee that any given delivery date or time is accurate. In no event shall Privé Selection be liable for any delay for Products. Any deviations in the number of products delivered will not be grounds for rejecting delivery and payment obligations on your behalf.
4.3 Your order will be shipped to the address you provided when placing an order. It is the customer's obligation to provide accurate shipping information and to check the condition of your order upon receipt. If you notice anything incorrect with the condition of the packaging and its contents, it is your responsibility to contact the shipping carrier immediately and let them know about it. Privé Selection cannot be held responsible for any deterioration in the quality of Products due to shipment.
5. Payment Method
Payments for our products can only be made via credit card or wire transfer on the day your order is placed. This may be subject to change in the future. Our Website features an option where apply for credit through Affirm - a third party for payment of the Products. In that case, you'll be redirected to Affirm and securely complete the payment. We're not responsible for your interaction with and payment process through Affirm, this is controlled by them completely.
6. Refunds & Exchanges
6.1. For orders that are requested to be canceled or returned, you will be required to send an e-mail to our Customer Service Department of Privé Selection. Contact igor@priveselection.com before you cancel your order.
6.2 Privé Selection wants you to have the best experience possible when you place an order from us. Therefore, if the Product you receive is wrong, defective, or damaged, inform Privé Selection about it immediately so that we can help. You won't be able to return any products without our authorization.
6.3 In the event that your purchase doesn't meet your expectations, we want to be able to resolve any issues promptly. Items eligible for refunds or exchanges will do so within seven days of delivery. If you're not satisfied with our item within seven days of delivery, notify us at igor@priveselection.com.
Products that are subject to refund or exchange:
- Item is not as described or/and advertised.
- Item is damaged or/and broken upon arrival.
Products that are not subject to refund or exchange:
- Item was worn or/and used.
- Items that were displayed as "Final Sale Products."
6.4 To qualify for a refund, you must return the items in the original packaging in which it was shipped, with all parts and pieces. It must be returned in the condition it was sold. Ship back all items that come in the package, or your claim will be delayed or/and declined. Pack carefully to avoid damage to your return shipment. If any part of the product is missing, you will be refunded once it is returned to Privé Selection.
6.5 Once your item is received, it will be inspected for signs of wear or damage. After inspection completion, we'll process a refund immediately and issue it over the original payment method. Refunds are issued within three business days back to the bank account (potential exceptions include weekends, holidays, or delays at your bank).
7. Risk of Loss and Title
Due to the risks associated with this type of transaction, the buyer takes all responsibility for damage or losses occurring after delivery. Privé Selection is not responsible for loss or damages incurred during shipment. We do not take title to returned Products until they return to our warehouse.
8. Limited Warranty
Privé Selection guarantees that this product will conform to specifications listed by us at the time of delivery and will only provide warranties on our specifications. If and to the extent this product falls short of our specification, within a reasonable time, we may repair and send it back or issue credit for any faulty product in the amount of original pricing. Our obligation to repair or work out compensation for such nonconforming products shall be dependent upon receipt of notice of any alleged defect in a timely manner and sending back parts promptly. All warranties are expressly made in place of any other warranties, implied or statutory, including warranties as to the sellability, fitness, or suitability of the described products for any particular use or purpose. While Privé Selection cannot be held responsible for any damage to the product that may occur at the user's home, office, or outside of our company, we cannot be held accountable for any personal injury or property damage that can arise from the use of our products or Website. Furthermore, expect no compensation for injuries if you fail to follow the instructions listed in the specifications.
9. Disclaimer and Limitation of Liability
Privé Selection is providing this Website and the information to you "as is" without warranties of any kind, either express or implied. Privé Selection also disclaims all liability, including for intentional or gross negligence or misrepresentations made by us on this Website. To the fullest extent permitted by law, Privé Selection does not represent or warrant that the information accessible via this site is accurate, current, or complete. Price and availability information is subject to change without notice. If you encounter an error on our Website, we apologize for the inconvenience and recommend contacting customer service at ##@customer.service.
Privé Selection is not responsible for any indirect losses incurred by you, including but not limited to loss of income or revenue, loss of business, loss of profits or contracts, or loss of data. To the extent permitted by law, we are not responsible for any personal injury or property damage resulting from improper handling of the Products by you or any other person after the delivery. We shall have no liability whatsoever to you without prejudice to any of your statutory rights, which cannot be contracted out away by agreement. In particular, we do not guarantee that our Website will always function in an uninterrupted manner, and we take no responsibility should this happen.
10. Force Majeure
Neither party will be held liable for any damage, loss, cost, or expense that may occur due to circumstances beyond their reasonable control, including but not limited to acts of God, laws, statutes, ordinances, regulations, legislative measures, acts by governments or other administrative entities and court orders. In the event one of these circumstances renders them unable to meet obligations to the other party, Privé Selection's obligations are rendered null and void.
11. Modifications and Information
11.1 Privé Selection reserves the right to modify all product specifications from time to time without notice. You acknowledge that all information in our catalogs, specification sheets, and other descriptive publications made by us is subject to these changes without notice.
11.2 This means that you alone are accountable for the Products you purchase from us and how you use them. We'll only provide consultations at your request, so any discussions we have won't obligate either party. Details and information Privé Selection provides regarding the suitability and proper use of the listed Products are not binding upon us. Moreover, we do not assume any liability based on such consultations.
12. Compliance with Laws and Standards
Privé Selection doesn't promise, represent, or warrant that the Products will conform to any law, statute, ordinance, regulation, code, or standard. You hereby acknowledge that the use of the Products may be subject to requirements under the law. The customer will be solely responsible for (a) ensuring compliance with all requirements and limitations under law associated with its intended use of the Products and (b) obtaining all necessary approvals, permits, or clearances for such use.
13. Waiver
Privé Selection reserves the right to enforce any provision in these Terms of Use at any time. In the event of any delay, failure, or omission on our part to act, we reserve the right to enforce such provision at a future date, and our rights shall not be affected by your failure to comply with the provision at this time. No waiver of any breach on your behalf is a waiver of any prior or subsequent breach.
14. Severability
If any provision of these terms is held to be invalid or unenforceable, the validity of the remaining provisions shall not be affected. Any invalid or unenforceable provision will be reformed to its legal and economic intent as much as possible.
15. Integration
These Terms, together with Privacy Policy, are the entire agreement between the parties and supersede any prior oral or written agreements regarding these aspects of our relationship.
16. Limitation of Action
No action by a customer should be brought unless the customer first provides written notice of any claim to Privé Selection within thirty days after the event complained of becomes known late to the customer, and an action is commenced by the customer within six months after notification.
17. Violation of Terms
In case of a policy violation by the Customers, we'll take all possible steps to prevent the violation of laws and our terms, including barring your access to the Website and prosecuting any violations. Every individual violating the restriction of the Website areas protected by password may be subject to prosecution.
18. Governing Law and Jurisdiction
18.1 The parties' rights and agreements under these Terms shall be governed, construed, interpreted, and enforced in accordance with Florida's law without giving effect to its conflict of principles, rules, or laws.
18.2 The parties agree that any lawsuits, actions, or proceedings initiated by any party will be exclusively held in the courts of Florida, USA. Accordingly, any lawsuits related to a transaction under these Terms will be automatically be considered as being brought to the courts listed in this agreement. In addition, the parties hereby agree that they do not object to such jurisdiction and waive any objection they may have now or in the future with regard to the suit venue.
18.3. Be aware that there may be different laws and regulations in your country, which may affect your use of this Website. Be sure to follow all the laws and regulations in your country concerning your use of our Website.
19. Headings
The headings included in these Terms are only for the convenience of reference. They are not affecting their construction or interpretation.
20. Copyright
All content on the Privé Selection website, including text, graphics, button icons, images, logos, and video/audio clips, is copyrighted to us or our software providers and protected by U.S. and international law. Limited permission has been granted for you to copy and print a portion of this site for the specific purpose of placing an order with Privé Selection or using this site as a shopping resource. Any usage of material not permitted here, including reproduction of material not intended for such use, modification, distribution, republication, transmission, display, or performance without the express written consent, is unlawful and strictly prohibited by law. All information presented on this site is intended to be informative and should not be used as legal advice. Your participation in this Website is subject to these Terms.
21. Trademarks
Privé Selection has established many trademarks that could be used or registered in more than one country. You are not granted any rights to our trademarks, and their use on the Website does not mean that you own them. The content, headers, graphics, and icons on the Website are service marks, trademarks, or trade dress of Privé Selection, and they should not be utilized in connection with products outside of the Website. Additionally, we do not claim ownership of the copyrights, patents, or any other intellectual property relating to the Products - these belong solely to their developers and licensees.
22. DMCA
If you believe your work has been copied and posted to this Website in a way that constitutes copyright infringement, please submit the following information in accordance with the Digital Millennium Copyright Act (the "DMCA").
- A physical or electronic signature of a person authorized to act on behalf of the copyright owner;
- Identification of the copyrighted work claimed to have been infringed;
- Information reasonably sufficient to permit Privé Selection to contact the complaining party, such as an address, telephone number, and/or e-mail address;
- A statement that the complaining party has a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law;
- A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner.